Please note: This survey has now closed. The UK Council on Deafness (UKCoD) is inviting all users, or previous users, of Relay UK to share their experiences of using the service. They would like to understand more about what your personal experience including your preferences, any difficulties you have experienced, and any suggestions you […]
The Next Generation Text Service, provided by BT, will now be known as Relay UK. BT launched its new service today (25th November 2019) with a new and improved app of the same name, which is free to use and available to UK mobile customer. The development of Relay UK has been led by BT […]
The independent research agency Watermelon is conducting research on behalf of BT regarding its Next Generation Text (NGT) service (also known as Text Relay). They want to understand how people use NGT to ensure it meets users’ and are encouraging users to complete a short online survey about their experiences. You might have heard about […]
Aston Hearing Services has raised more than £1,000 by holding a raffle in aid of our charity. The independent family run business, which has chosen Hearing Link as its Charity of the Year for 2016, offered customers the chance to win Phonak hearing aids worth £4,500. Recently, at the BT Tower Dining Club event in […]
Facts International and Opinion Leader are asking Next Generation Text (NGT) users to share their views on the service. Previously, two research studies were carried out on behalf of the regulator Ofcom in 2014 and 2015. See here for details. Now, Facts International and Opinion Leader are recruiting participants for new research. The survey is being carried on behalf of BT. […]
